Process Automation & AI

What is process automation and how can AI help? by Carlos Estrella and Mike Smith Process automation uses software and technologies to automate corporate processes and functions to achieve organisational goals. These goals can include manufacturing a product, hiring an employee, or providing customer service. It is especially useful in
SoftExpert OKR

Discover SoftExpert OKR Have you ever heard of OKR? This abbreviation stands for Objectives and Key Results. It is a management methodology that was developed by Andrew S. Grove, former CEO of Intel, and popularised by Google, which has it has been using since 1999. OKR is a way of
SoftExpert Apps Released

SoftExpert Apps Released SE Workflow App Easily start your processes – even when offline One of the new features that stand out in SoftExpert Suite version 2.1.9 is the release of the Workflow App. And best of all, you can now synchronise processes, start workflows, and fill in forms offline.
Beyond Digital Transformation

Business Transformation – Going beyond digital transformation While many companies have been inspired to get started on a so-called ‘digitalisation initiative’, many have also found that it is not as easy as some ‘digitalisation prophets’ have predicted, plus the goal of realising the real value of digitalisation, both internally and
Customer Satisfaction

Customer satisfaction: How is it monitored? The ISO 9001 standard has its focus on the customer, and the increase of their satisfaction as one of its main principles. The best way to achieve this goal is through continuous and systematic evaluation of the product or service that the organisation provides,
Ready to Drive Growth in Your Snack Business?

Ready to Drive Growth in Your Snack Business? As a snack producer, you must be able to adapt to evolving trends while continuing to produce consistent, quality products profitably. That’s a big ask. Let Aptean solutions do some of the heavy lifting. Aptean ERP Solution for Snack Businesses Are you ready
Does ERP equal Excel Runs Production?

Does ERP = Excel Runs Production? “One of the seductive things about a spreadsheet is that it is so easy to create one. Unlike an ERP implementation, which is a complex project – even to modify or add features to, even a complex spreadsheet can be generated by one person
What Is ERP?

What Is ERP? ERP stands for Enterprise Resource Planning. ERP software comprises a selection of powerful and strategic business process management tools that can be used to manage information within an organisation. While every company operating today is different, they all face a common challenge: in order to stay competitive
The Next Steps on Your Digital Transformation Journey

The Next Steps on Your Digital Transformation Journey Before we jump into the next steps, let’s answer the all-important question: What exactly does digital transformation mean? It’s a process, or a journey, where you leverage technology to add value to your business. Not all at once, but over time, as
Taking the First Step on Your Digital Transformation Journey

Taking the First Step on Your Digital Transformation Journey Every great journey begins with a single step, and every milestone is a culmination of single steps. It’s all about incremental progress; taking bold steps in the right direction to meet the goal you set. While every journey is unique, there