Customer Satisfaction

Customer satisfaction: How is it monitored? The ISO 9001 standard has its focus on the customer, and the increase of their satisfaction as one of its main principles. The best way to achieve this goal is through continuous and systematic evaluation of the product or service that the organisation provides,
Ready to Drive Growth in Your Snack Business?

Ready to Drive Growth in Your Snack Business? As a snack producer, you must be able to adapt to evolving trends while continuing to produce consistent, quality products profitably. That’s a big ask. Let Aptean solutions do some of the heavy lifting. Aptean ERP Solution for Snack Businesses Are you ready
Does ERP equal Excel Runs Production?

Does ERP = Excel Runs Production? “One of the seductive things about a spreadsheet is that it is so easy to create one. Unlike an ERP implementation, which is a complex project – even to modify or add features to, even a complex spreadsheet can be generated by one person
What Is ERP?

What Is ERP? ERP stands for Enterprise Resource Planning. ERP software comprises a selection of powerful and strategic business process management tools that can be used to manage information within an organisation. While every company operating today is different, they all face a common challenge: in order to stay competitive
The Next Steps on Your Digital Transformation Journey

The Next Steps on Your Digital Transformation Journey Before we jump into the next steps, let’s answer the all-important question: What exactly does digital transformation mean? It’s a process, or a journey, where you leverage technology to add value to your business. Not all at once, but over time, as
Taking the First Step on Your Digital Transformation Journey

Taking the First Step on Your Digital Transformation Journey Every great journey begins with a single step, and every milestone is a culmination of single steps. It’s all about incremental progress; taking bold steps in the right direction to meet the goal you set. While every journey is unique, there
How to Choose the Best Cloud ERP Software

How to Choose the Best Cloud ERP Software You have a lot of choices when looking for a new enterprise resource planning (ERP) solution. The technology marketplace is brimming with vendors that claim to be the best cloud ERP provider. While each system has its merits, it’s important that you
Role of ECM in Document Control

The role of ECM technologies in document control Dealing with the growing volume of corporate content generated on a daily basis poses a huge challenge for any organisation. With the recent popularity of the home office and remote work, this is even more evident. Companies are increasingly looking for ways